VA begins transition to simpler online sign-in experience for Veterans’ account access

VA begins transition to simpler online sign-in experience for Veterans’ account access

U.S. Department of Veterans Affairs announced plans to start transitioning Veterans, over the next year, to a more modern, streamlined online login process to access benefit and health care services. This is a step in VA and the Biden-Harris Administration’s comprehensive efforts to safeguard and protect Veteran data and that of their beneficiaries.

With VA’s support through consistent outreach and training, Veterans will transition to one of two sign-in options to access VA.gov, VA mobile applications, and other VA online services: Login.gov or ID.me accounts. Veterans can begin this transition now by visiting www.va.gov/sign-in-changes to learn how to create a verified Login.gov or ID.me account. The process takes about 10 minutes.

Veterans and other beneficiaries will no longer be able to use usernames and passwords for My HealtheVet after Jan. 31, 2025, or DS Logon after Sept. 30, 2025.

After these deadlines, Veterans who have not yet transitioned will still be able to access their data and resume managing their benefits and services online once they have created their new account.

“Modern accounts like Login.gov or ID.me enhance the existing security and safety of online interactions, offering a robust defense against unauthorized access and identity theft,” said Assistant Secretary for Information and Technology and Chief Information Officer Kurt DelBene. “The transition is all about putting the Veteran first. By streamlining accounts, simplifying access, and providing tailored support, we’re empowering Veterans with a more user-friendly and modernized online experience that caters to their needs.”

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