Physical location: 250 Alexander Drive Lillington, NC 27546 Mailing: P.O. Box 85 Telephone: (910) 814-4019
HARTS is a paratransit service and a ridesharing public transportation system that enables routes and schedules to be structured to transport County citizens to various destinations.
Mission Statement: Harnett Area Rural Transit System provides a safe and dependable transportation for the Harnett community serving the public for education, employment, medical and personal trips.
Popular ResourcesView All
Book a reservation
HARTS is a Community Transportation program that serves the public as well as human service agencies for medical, personal, employment, and education trips. Operating hours are between 8:00 a.m. and … Read more
Out Of County Transportation
HARTS travels outside of Harnett County for medical appointments only on designated days. We have reverted to this policy in an effort to maintain a quality of customer services as well … Read more
Dial-A-Ride Transportation
Dial-A-Ride Transportation is available to all Harnett County Citizens. Transportation Services are provided throughout Harnett and surrounding Counties. In County transportation services will be $3.00 each way, and out of county … Read more
Elderly Disable Transportation Assistance Program
Elderly and Disabled Transportation Assistance Program (EDTAP) is a funding program that provides transportation for Harnett County citizens that a physician, medical professional, or a social worker must determine if they … Read more
Council On Aging Transportation Assistance Program
Council on Aging is a transportation program funded for Harnett County citizens age 60 and older. This funding is used for medical and general transportation needs. COA Application … Read more
Daily Dialysis Routes
HARTS offers transportation to Harnett County citizens for dialysis treatment 6 days a week. HARTS services 7 dialysis centers. Please contact a HARTS operator for dialysis transportation. Fresenius Kidney … Read more
What's New?View All
Career Opportunity
Transit Driver Read more
Related LinksView All
Transportation Advisory Board
The Transportation Advisory Board (TAB) was established to provide advice and recommendations to the public transportation system in Harnett County, HARTS. The TAB approves senior trips and follows the Title VI … Read more
Meet Our Staff
Transit Services Manager Chance Torain ctorain@harnett.org Operation Supervisor Candace Cameron ccameron@harnett.org … Read more
HARTS Brochure
HARTS Brochure SPANISH HARTS BROCHURE Read more
ADA Policy
ADA Policy ADA HARTS COMPLAINT FORM Read more
Public Transportation Agency Safety Plan
Public Transportation Agency Safety Plan Read more
Upcoming EventsView All
TAB Board Meeting
January 14, 2025
9:00 AM–10:00 AM
The Transportation Advisory Board will be meeting at the RCL building on Tuesday, January 14, 2025 at 9:00 a.m. 455 McKinney Parkway Lillington, NC 27546
FAQsView All
- No eating, drinking, or smoking allowed in vehicles.
- No firearms, hazardous or flammable materials allowed in vehicles.
- No offensive or abusive language will be tolerated.
- A maximum of two (2) grocery size bags are allowed; drivers will assist to the curb only.
- Children under 18 years of age who qualify to use HARTS require adult supervision.
- Children under 80 pounds or 8 years of age or younger, must have a certified car seat.
- You will not always be picked up and dropped off immediately. If the driver has other passengers to pick up or drop off along the route to your destination, he/she will do so.
- To make a reservation, contact the HARTS operator at (910) 814-4019.
- Calls must be made 2 business days in advance between 8:00 a.m. and 3:00 p.m.
- If you have Medicaid, please contact the Medicaid Transportation Coordinator at Harnett County Department of Social Services at 910-893-7500.
- Pick up times depend on availability. Please remember, as a public system, there is a need to accommodate many trips throughout the day. Your actual trip time will need to fit among the other scheduled trips.
- HARTS encourages reservations be made as early as possible.
- You must call at least two hours before your scheduled trip to cancel.
- If you are not at the designated pick up point at least 15 minutes before and up to 15 minutes after the scheduled pick up time and the van arrived during that time, you will be charged with a no-show.
- Passengers will be responsible for the fare for the no-show and all other cancelled trips as a result of the no-show.
- Customers with a no-show will not be permitted to make any further trips until the no-show fare is paid in full.
- Please refer to the no-show policy for more information.